OSASERE
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― Our Approach

Thoughtful from the
beginning.

Listen, assess, support, learn and develop responsibly.

01
Listen
Listen to families and professionals to understand individual needs, expectations and barriers.
02
Assess
Consider each participant’s individual needs and relevant risks before confirming a place.
03
Support
Provide thoughtful, assessment-led support in a safe and welcoming environment.
04
Learn
Review participation, development, family experience and safety, and learn from feedback.
05
Develop
Use what we learn to strengthen the service and grow responsibly when ready.
―Impact

Progress you can see and measure.

OSASERE plans to listen, review outcomes and use learning to maintain quality as the service develops.

01
Participation
Attendance and engagement.
04
Safety
Safeguarding, incidents, near misses and learning.
02
Development
Confidence, communication, participation and independence goals.
05
Sustainability
Responsible delivery and the ability to maintain quality.
03
Family Experience
Satisfaction, feedback and reported benefit.
06
People
Staff training, supervision, wellbeing and retention.

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